Summary: Video to Photo: Frame Grab does not collect personal data — there is no account and no login. It does record anonymous product analytics (which screens are used, whether a purchase completed) tied to a random identifier that is not linked to you or your device, described in Section 6. Your videos and exported frames stay on your device, or inside your own private iCloud database. The app is free with ads: on the free plan a third-party advertising provider (Unity LevelPlay, formerly ironSource) shows ads and may collect device and ad-interaction data as described in Section 5. The optional Pro upgrade removes all ads.
No personal data. Video to Photo: Frame Grab does not ask for, collect, transmit, or store any personally identifiable information. The app has no account system, no login, and no user profile.
Two things do leave the device, and neither identifies you: anonymous product analytics that we collect ourselves (Section 6), and, on the free plan only, data collected by the third-party advertising provider under Unity’s control rather than ours (Section 5).
The app reads videos and writes photos with the minimum permissions iOS provides:
If you subscribe to Pro, frames you export are also saved to an in-app Library that syncs across your own Apple devices via Apple CloudKit. This data is stored exclusively in your private CloudKit database, under your Apple ID. MW Supply Limited has no access to, and never receives a copy of, the contents of your Library. iCloud sync follows Apple's own privacy practices.
Pro is sold two ways, both through Apple's In-App Purchase: as an auto-renewing subscription (monthly or yearly), or as Lifetime, a single one-time purchase that is not a subscription and never renews. All purchase and payment processing is handled entirely by Apple. We receive aggregated, anonymous sales reports from App Store Connect; we do not receive your name, email address, billing details, or any personally-identifying information about subscribers or buyers.
On the free plan, Video to Photo: Frame Grab shows ads using Unity LevelPlay (the mediation platform formerly known as ironSource), which selects ads from Unity Ads, ironSource Ads and their demand partners. Three kinds of ad appear:
To select, deliver, measure and cap the frequency of these ads and to prevent fraud, the advertising SDK may collect device and usage information — including a device advertising identifier (IDFA, only with your consent), an IP address (and the coarse region derived from it), and information about your interaction with the ads.
Settings inside the app includes a Personalised ads switch, which is off by default. Leaving it off means you still see ads, but they are not personalised based on your activity.
The first time the free version prepares to show an ad, iOS shows Apple’s App Tracking Transparency prompt:
This advertising data is collected and processed by Unity Technologies (which operates LevelPlay and ironSource) as an independent controller, not by MW Supply Limited. We never receive it. Unity’s handling of this data is governed by the Unity Game Player and App User Privacy Policy. You can change your tracking choice at any time in iOS Settings → Privacy & Security → Tracking.
Pro removes all ads. While you have Pro the app does not display ads, does not start the advertising SDK at all, and never shows the App Tracking Transparency prompt.
We record a small number of events about how the app is used — for example that a screen was opened, that an export finished, or that a purchase completed or was cancelled. We use these only to understand which parts of the app work and which do not.
What identifies these events. Each installation generates a random identifier the first time the app runs. It is not your Apple Account, not the advertising identifier (IDFA), not the vendor identifier (IDFV), and not derived from your device or from you in any way. It exists so we can tell “one person opened this screen five times” from “five people opened it once”. Because it is random and ours alone, it cannot be matched against any other company’s data, and deleting and reinstalling the app produces a new one.
What is never included. No name, email address, or account. No contents of your videos or exported photos. No file names. No location. No advertising identifier.
Who processes it. Analytics are processed on our behalf by TelemetryDeck GmbH (Germany), acting as our data processor under the TelemetryDeck privacy policy. There is no analytics SDK in the app; the events are sent by our own code, so nothing else travels with them.
This is not “tracking”. Apple defines tracking as linking your data with data from other companies for advertising or sharing it with data brokers. We do neither, so these analytics are not covered by the App Tracking Transparency prompt in Section 5 and are not affected by your answer to it.
Analytics are sent only from real App Store and TestFlight installations — never from a developer build or the Simulator.
Video to Photo: Frame Grab makes no network requests to servers owned by MW Supply Limited. The app's network activity is Apple-operated traffic for the Photos picker, StoreKit (subscription verification), and CloudKit (Pro Library sync); the anonymous analytics events in Section 6; and, on the free plan only, ad requests made by the Unity LevelPlay SDK (Section 5).
The only third-party SDKs in Video to Photo: Frame Grab are Unity LevelPlay and the Unity Ads adapter, used solely to show ads on the free plan (Section 5). There is deliberately no analytics SDK: the anonymous events in Section 6 are sent by our own code, and TelemetryDeck receives nothing beyond them. There are no crash-reporting services other than Apple's own first-party crash reporting (which only runs if you have opted in to Share With App Developers in iOS Settings → Privacy & Security → Analytics & Improvements).
Video to Photo: Frame Grab is suitable for all ages and is rated 4+ on the App Store. The app itself collects no personal information from anyone, including children, and it is not directed at children. Ads on the free plan are served through Unity LevelPlay; the app is declared as not directed to children, and unless you have both granted tracking permission and turned on the Personalised ads switch, it requests non-personalised ads only.
If we change how Video to Photo: Frame Grab handles data, we will update this page and the "Last updated" date above. Material changes will also be reflected in the App Store privacy nutrition labels for the affected version of the app.
Questions about this privacy policy can be sent to mwsupplylimited@gmail.com.